AI Responds Instantly
Greets visitors and answers common questions 24/7.
Live Chat Support for HVAC Companies
Capture More HVAC Leads Before They Contact Your Competitor.
Elira Support helps HVAC companies respond to potential customers while they are still actively searching for service before they move on to another contractor. We manage website chat, emails, SMS/text messages, and social media inquiries so every service request gets a fast, professional response.
For HVAC repair, maintenance, replacement, and installation inquiries.
What We Handle for HVAC Companies
Website Chats, Emails, and Texts
We answer visitors who have questions about repair, maintenance, replacement, installation, availability, and next steps.
AI + Human Combined
AI-Powered Support. Live Agents. Real Results.
We use AI to respond instantly and live agents to handle what matters so no lead gets missed.
Live Agents Close More
Human agents qualify leads and book appointments.
- No credit card required
- Setup in minutes
- Cancel anytime
Live conversation preview
0/7
AI + Live Agent Coverage
0K+
Leads Captured & Qualified
0+
Services Offered
100%
No Missed Opportunities
Secure. Reliable. Confidential.
Your data is safe with us.
HOW IT WORKS
A Homeowner Reaches Out
They ask about AC repair, heating service, maintenance, replacement, installation, service availability, or pricing.
“My AC is not cooling. Do you service homes in Plano?”
Elira Collects the Details
We respond using your approved information and ask the questions your office needs answered.
Your Office Gets the Next Step
Your team receives an organized service request by email, Google Sheets, CRM, or your preferred handoff process.
AC Repair • Plano, TX • Same-day request • Contact captured
Live Example
Chat to qualified request in one flow
Live
My AC is not cooling. Do you service homes in Plano?
Yes, we do. I can help collect a few details so our team can assist you.
Qualified Request
- Service: AC Repair
- Area: Plano, TX
- Urgency: Same-day request
- Contact: Captured
- Status: Sent to office
Team Inbox
Every Channel.
Every Channel.
One Inbox.
Stop juggling tabs. Website chat, WhatsApp, Messenger, Instagram, and email every customer conversation flows into one clean inbox your team can actually manage.
Channel Preview
Tap a channel to preview how it appears in your inbox
Team Inbox
6 open All channelsNo conversations match this filter.
ELIRA SUPPORT SERVICES
We Handle the Conversations That Turn Into
Revenue for Service Businesses
Client Experiences That Speak for Themselves with Elira Support
Real feedback from HVAC companies using Elira Support to respond faster and capture more leads.
Before Elira Support, we were missing messages when our team was out on jobs or tied up with customers. Now, people visiting our website get a quick response, their questions are handled properly, and the serious inquiries make it to us with the details we need. It has taken a lot of pressure off our office and helped us avoid losing potential jobs just because we could not reply fast enough.
We used to miss website messages while we were out on service calls. Elira helps make sure every customer gets a fast response.
It feels like having someone at the office answering chats when our team is busy in the field.
The biggest difference is that we are no longer losing potential jobs just because we could not reply right away.
Live Website Chat
For Busy HVAC Offices
Every Homeowner Inquiry Deserves a Fast Response.
When a homeowner needs AC repair, has a heating issue, wants maintenance, or is looking for a new system quote, a slow response can send them straight to another company.
Elira Support handles your customer conversations across website chat, email, and SMS so every inquiry gets a fast, professional response and your office can stay focused on the work.
We help your team:
-
Respond quickly to website chats, emails, and text messages
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Collect service, location, and contact details
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Identify urgent repair requests and serious estimate opportunities
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Qualify inquiries before they reach your office
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Send clear lead details directly to your team
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Guide homeowners toward a booked appointment or callback
Your customers get the help they need. Your team gets fewer missed opportunities.
Support Plans Built Around Exceptional Customer Service
Choose the level of support that fits your business today. Start with a 14-day trial and see how Elira helps your customers get faster answers, clearer next steps, and a better overall experience.
Basic Plan
For businesses that need reliable live chat coverage during business hours.
$499
/ month
Start Your 14-Day Trial
Includes:
- Live chat support during business hours
- Chat widget setup and customization
- Visitor information capture
- Basic lead qualification
- Lead delivery by email or Google Sheets
- Chat history and transcripts
- Monthly performance summary
- Dedicated point of contact
Up to 1,500 conversations per month.
Premium Plan
For service businesses that want more qualified inquiries, appointment support, and deeper follow-up.
$899
/ month
Start Your 14-Day Trial
Everything in Basic, plus:
- Live chat and email support
- Website form handling
- Advanced lead qualification
- Hot, warm, and cold lead tagging
- Appointment booking or direct sales handoff
- CRM integration support
- AI-assisted chatbot setup
- Weekly performance insights
- Conversion improvement suggestions
- Priority handling
- Dedicated account manager
Up to 3,000 conversations per month.
Need Support Built Around Your Business?
Need after-hours coverage, social inbox management, lead follow-up automation, or support across multiple locations? We can create a custom support plan around your team, customer volume, business hours, and goals.
Custom
/ tailored
Request a Custom Plan
We can help with:
- After-hours coverage
- Social inbox management
- Lead follow-up automation
- Support for multiple locations
Talk to us about your workflow, volume, and integrations.
Simple 3-Step Process
We handle website conversations
We onboard your business, handle website conversations with trained agents, and deliver qualified requests to your team.
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We Learn How Your HVAC Business Operates
You share your services, service areas, office hours, common questions, booking process, and rules for urgent requests.
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From First Message to Booked Appointment.
Our trained agents respond using your approved information and business tone, while helping qualified homeowners book appointments or request a callback with your team.
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Your Office Receives Qualified Requests
We send organized lead details to your email, Google Sheet, CRM, or preferred handoff process.
Dedicated Support Team
