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Connect Elira Support With the Tools You Already Use
Elira Support helps you manage customer messages from your website, email, social channels, and other business tools in one organized workflow. Instead of checking different inboxes all day, we help make sure customer questions, leads, and appointment requests are seen and handled quickly.
Manage Customer Messages in One Place
Your customers may contact you through your website, Facebook, WhatsApp, email, or text message. Elira Support helps you keep those conversations organized so fewer leads are missed.
We Can Support Messages From:
Email and support tickets
Facebook Messenger
WhatsApp Business
SMS/text messages
Telegram
We can answer questions, collect customer details, qualify leads, and send important requests to your team.
Works With Your Website or Online Store
We can help add live chat and support tools to most websites and online stores.
Website Platforms
WordPress
Webflow
GoDaddy Website Builder
Google Sites
Custom-built websites
Online Store Platforms
Shopify
WooCommerce
BigCommerce
Magento
PrestaShop
OpenCart
Other supported e-commerce platforms
Whether you sell services, products, or both, we help customers get answers before they leave your website.
Send Leads Where You Need Them
When a customer is ready to book, request a quote, or speak with your team, we can help send their details to the right place.
- Send new leads to Google Sheets
- Alert your team when an important message comes in
- Send text-message notifications for urgent inquiries
- Add new contacts to your email list
- Send customer details to your internal team
- Create simple follow-up workflows so leads do not go cold
This helps your business respond faster without manually copying information from chat to different systems.
Track Which Conversations Are Bringing Results
We can also help connect your support setup with tracking tools such as:
Google Analytics
Google Tag Manager
Google Ads conversion tracking
This makes it easier to understand how many people are chatting, contacting you, or becoming leads through your website.
Need Something More Custom?
Every business works differently.
If you use a CRM, booking system, service-management tool, or internal dashboard, we can review your setup and see how Elira Support can fit into it.
- Sending leads to your CRM
- Sending booking requests to your team
- Sharing chat transcripts automatically
- Alerting the right person for urgent messages
- Creating a support process for multiple locations or brands
We will keep the setup simple and build around the tools your team already uses.
We Do More Than Set Up Integrations
Connecting tools is only one part of the job. Elira Support also helps with:
Live chat setup and branding
Customer message handling
Lead qualification
Appointment and callback requests
Email and ticket follow-up
AI-assisted answers for common questions
Agent training based on your business
Ongoing reports and improvements
Built Around Your Business
You do not need to change how your business works. We help organize the customer messages and leads already coming into your business, so your team can focus on the work that matters most.
Talk to Elira Support